Frontier Referral Rewards Program Terms and Conditions

PLEASE READ THE FOLLOWING FRONTIER REFERRAL REWARDS PROGRAM TERMS AND CONDITIONS ("PROGRAM TERMS") CAREFULLY BEFORE PARTICIPATING IN THE FRONTIER COMMUNICATIONS FRONTIER REFERRAL REWARDS PROGRAM. PARTICIPATION IN THE PROGRAM CONSTITUTES YOUR ACCEPTANCE OF ALL PROGRAM TERMS.
FRONTIER COMMUNICATIONS is pleased that you are participating in the Program. Your participation in and use of the Program is strictly subject to the Program Terms, FRONTIER COMMUNICATIONS MyAccount terms, and the FRONTIER COMMUNICATIONS Privacy Policy. If you have any questions about these Program Terms, FRONTIER COMMUNICATIONS MyAccount terms, our Privacy Policy, or any other policies or terms applicable to your participation in the Program, please contact us at http://FRONTIER.com/helpCenter/contact-us

Program Summary

Existing residential High Speed Internet and Broadband customers of FRONTIER COMMUNICATIONS whose accounts are in good standing and who are validly using FRONTIER COMMUNICATIONS MyAccount are eligible to participate in the Program. FRONTIER COMMUNICATIONS will compensate you through monthly bill credits for either 5 or 10 months starting 30 days after your referral becomes an active FRONTIER COMMUNICATIONS residential customer, as further specified below.

If the prospect becomes a FRONTIER COMMUNICATIONS customer and signs up for:
  • 1 product then the referring customer and the referred customer will each receive $25 ($5 bill credit per month for 5 months)
  • 2 products then the referring customer and the referred customer will each receive $50 ($5 bill credit per month for 10 months)
  • 3 products then the referring customer and the referred customer will each receive $100 ($10 bill credit per month for 10 months)
  • 4 products then the referring customer and the referred customer will each receive $150 ($15 bill credit per month for 10 months)
Both the referring customer and the new referred will begin receiving the bill credits after the qualified new referred customer has been a customer for 30 days.

If the referred customer cancels service both the referring customer and the referred customer will stop receiving bill credits. Both the referring customer and the referred customer must be in good payment standing to receive bill credits.

Participant Acceptance; Termination

FRONTIER COMMUNICATIONS will make all determinations regarding participation in the Program. FRONTIER COMMUNICATIONS reserves the right to terminate your participation in the Program or cancel the entire Program at any time for any reason or no reason, to the extent permitted by law, upon written notice to you. Any written notices required or permitted to be given by FRONTIER COMMUNICATIONS hereunder may be delivered by email. By participating in the Program, you consent to delivery of all Program-related notices and information by email to the email address you have registered for your FRONTIER COMMUNICATIONS MyAccount and acknowledge that you have the necessary equipment (hardware and software) to receive and read such emails.

Qualified Referrals; Payment

Qualified referrals must (i) be new customers to FRONTIER COMMUNICATIONS: for purposes of the Program, "new customer" does not include either (1) a person who is a current or pending residential customer of FRONTIER COMMUNICATIONS or (2) a person who was a residential customer of FRONTIER COMMUNICATIONS within the 30 days immediately prior to the date a Frontier Referral Rewards email invitation was generated by the Frontier Referral Rewards Program to that person; (ii) satisfy all FRONTIER COMMUNICATIONS enrollment requirements; (iii) enroll with FRONTIER COMMUNICATIONS online by linking to the FRONTIER COMMUNICATIONS website through the email or personal link generated by the Frontier Referral Rewards Program from your FRONTIER COMMUNICATIONS MyAccount (enrollments from emails or links not generated by the Program are not eligible for bill credits); (iv) remain enrolled for at least 90 consecutive days; and (v) have "cookies" enabled on the computer from which the enrollment is executed. Eligible participants will be issued monthly bill credits for either 5 or 10 month starting 30 days after the qualified referral becomes a qualified customer. Each qualified customer will also be issued monthly bill credits either 5 or 10 months starting 30 days after the qualified referral becomes a Frontier customer. The amount of the bill credits will be determined based upon FRONTIER COMMUNICATIONS's current offer at the time of the applicable qualified referral's enrollment with FRONTIER COMMUNICATIONS. The bill credits amount FRONTIER COMMUNICATIONS is offering may be changed by FRONTIER COMMUNICATIONS at any time prior to enrollment of a qualified referral without notice to you or your referrals. The Frontier Referral Rewards Program page in FRONTIER COMMUNICATIONS MyAccount will contain up-to-date information regarding FRONTIER COMMUNICATIONS's then current offered bill credits amount. Such bill credits will be applied as soon as practicable following FRONTIER COMMUNICATIONS's determination that a qualified referral has met all requirements. By participating in the Program, you agree that FRONTIER COMMUNICATIONS shall make the final determination as to whether any referral meets all requirements to be considered a qualified referral. Participants in the Program shall be limited to a total incentive equal to $599 per calendar year. $599 includes all bill credits earned through the Frontier Referral Rewards program as well as all other bill credits or monetary rewards earned through any FRONTIER COMMUNICATIONS special customer promotion during the applicable calendar year. From time to time, FRONTIER COMMUNICATIONS may offer limited-time promotions which provide for increased incentive payments. They are subject to change without notice to you by updating the information on the Frontier Referral Rewards page in FRONTIER REFERRAL REWARDS PROGRAM MyAccount.

Program Use

FRONTIER COMMUNICATIONS will provide you with access to the Program, which you may use to track your referrals and payment determinations with respect thereto; provided, that your use of the Program is strictly subject to the Program Terms. FRONTIER COMMUNICATIONS will update the Program with your account information periodically, including setting forth the email addresses to which you have sent an enrollment request email and whether a particular referral is a qualified referral (indicating that a visa prepaid card will be issued). FRONTIER COMMUNICATIONS is not obligated to, and will not, release to you the reasons why a particular referral has not been deemed a qualified referral

CAN-SPAM Act Compliance

FRONTIER COMMUNICATIONS complies with the federal CAN-SPAM Act and honors requests of consumers and customers who choose to opt out of receiving FRONTIER COMMUNICATIONS marketing emails. Accordingly, if you designate a referral email address that has previously opted out of receiving FRONTIER COMMUNICATIONS marketing emails, you will be advised that the email address is not eligible to be sent a Frontier Referral Rewards email.

Confidentiality

In connection with your participation in the Program, you may receive confidential and proprietary information of FRONTIER COMMUNICATIONS, including sensitive customer data ("Information"). You will maintain all of such Information in strict confidence and use the Information only in connection with your participation in the Program. Notwithstanding anything to the contrary contained herein, you agree that you will comply with the customer confidentiality provisions set forth in Rule 25.472 of the Public Utility Commission of Connecticut.

Independent Contractor Relationship

Your participation in the Program does not authorize you to act on FRONTIER COMMUNICATIONS's, its parent's or their respective affiliates&39; behalf. Nothing herein is intended or will be construed to constitute or imply a joint venture, employer-employee relationship, partnership or association between you and FRONTIER COMMUNICATIONS, its parent or their respective affiliates. By participating in the Program, you acknowledge that you do so at your own risk and as an independent contractor and that FRONTIER COMMUNICATIONS is not directing how you perform your obligations hereunder.

Trademarks

Other than with respect to materials provided to in connection with your participation in the Program, your status as a participant in the Program does not entitle you to use any trademarks, copyrighted materials, patents, names, logos or other intellectual property owned or licensed by FRONTIER COMMUNICATIONS, its parent or their respective affiliates.

Indemnification

By participating in the Program, you agree to and will indemnify and hold FRONTIER COMMUNICATIONS, its parent and their respective affiliates harmless from and against any and all damages, costs, expenses, claims or liabilities of any kind, including third party claims, whether pending or threatened, including without limitation, attorneys&39; fees and court costs, incurred by any of them arising out of or related to your participation in the Program or breach of these Program Terms.

Warranty Disclaimers; Limitation of Liability

YOU EXPRESSLY AGREE THAT YOUR PARTICIPATION IN THE PROGRAM IS AT YOUR OWN RISK. THE PROGRAM IS MADE AVAILABLE TO YOU ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. NEITHER FRONTIER COMMUNICATIONS, ITS PARENT NOR ANY OF THEIR RESPECTIVE AFFILIATES, THROUGH THESE PROGRAM TERMS, MAKES ANY WARRANTY REGARDING THE PROGRAM, AND EACH EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL FRONTIER COMMUNICATIONS, ITS PARENT OR ANY OF THEIR RESPECTIVE AFFILIATES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR DAMAGES FOR LOSS OF PROFITS, REVENUE, USE, OR DATA AS A RESULT OF CLAIMS, WHETHER BROUGHT IN CONTRACT OR TORT, ARISING OUT OF OR CONNECTED WITH THESE PROGRAM TERMS OR THE PROGRAM, EVEN IF FRONTIER COMMUNICATIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Amendments

These Program Terms may be altered, changed, modified or assigned by FRONTIER COMMUNICATIONS at any time by providing notice to you. Your participation in the Program at any time after FRONTIER COMMUNICATIONS provides you such notice of changes will constitute your agreement to such changes.

Other Terms and Conditions

These Program Terms are in addition to and do not in any way limit or alter FRONTIER COMMUNICATIONS MyAccount terms other terms and conditions or agreements pursuant to which FRONTIER COMMUNICATIONS allows you to participate in the Program and/or use FRONTIER COMMUNICATIONS MyAccount.

Acceptance and Jurisdiction

By participating in the Program, you agree that you have read, understand and will abide, and be bound, by these Program Terms. These Program Terms shall be governed in all respects in accordance with the laws of the State of Connecticut without regard to the conflict or choice of law rules thereof. The federal and state courts located in Fairfield County, Stamford, CONNECTICUT shall have exclusive jurisdiction over any dispute arising hereunder and by participating in the Program you consent to same.

General

You may not assign the right to participate in the Program to any other party. FRONTIER COMMUNICATIONS may assign these Program Terms or assign or delegate any of its rights or responsibilities hereunder to independent contractors or other third parties. FRONTIER COMMUNICATIONS shall not be deemed to have waived any of its rights or remedies hereunder unless such waiver is in writing and executed by an authorized representative of FRONTIER COMMUNICATIONS. No delay or omission by FRONTIER COMMUNICATIONS in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies. A waiver on one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions. © 2015 FRONTIER COMMUNICATIONS Company LLC. All rights reserved.

FTC 16 CFR Part 255 Compliance

FRONTIER COMMUNICATIONS complies with the Federal Trade Commission's 16 CFR Part 255 "Guides Concerning the Use of Endorsements and Testimonials in Advertising". Accordingly, if you make any post on any social network (such as Facebook, Twitter, Instagram, Pinterest, or LinkedIn) as a part of this Program, you must include, and not delete, any disclosure that the Program website automatically creates for the post you are making. In the event that no such disclosure is automatically generated for your social network, you must, at a minimum include either "This is a paid endorsement" or "#paidad" in any social network posts you make as a part of this program. You are responsible for ensuring that your posts on any social network comply with the terms of use of the site, and any other applicable laws, statutes, and regulations.